Solving problems is a specialty and going that extra distance to ensure the client is happy is what CDI is all about.

A client lived in a large multi storied house, separated by concrete floors. Wi-fi was OK on the ground floor but non existent upstairs. Several other tradesmen had attempted to solve this issue but no-one had succeeded. To get an internet connection upstairs, the obvious option was to attempt to drill through her floor which had significant risks so some time was spent investigating what cabling she had in place. Using existing data cabling in place for her telephone system along with some online research and tracing equipment and in under four hours, she had a better internet connection upstairs than downstairs.

Several times I have been asked to install items that hold no electrical compliance certification within NZ. Each time I have managed to assist them in gaining the compliance certification they needed or in one case, the compliance costs far outweighed the item cost and it was returned.

I was asked to complete an electrical job that had been started by another company several months earlier. Cables that were supposed to be laid in a certain area were not in place and given the walls had been finished, the client did not want further damage to draw new wires through. Multiple options were given to the client with a recommendation of the one that would cause the least amount of damage. They trusted me to complete the job and when they returned at the end of the day, the job was complete with no damage to the walls and very happy clients.

Holding specialised equipment onboard my van ensures that jobs can be completed quickly. A remote video camera allows me to look into cavities and investigate issues and where cabling can be run without having to cut holes in walls and ceilings. A thermal imaging camera allows me to see hot spots where poor connections create heat and therefore increases the fire risk. It lets me see motors that have bearings running hot and switchboards where there may be too much load being drawn. Having equipment to detect microwaves allows microwaves to be checked to see if they are leaking harmful radiation. Testing and tagging can be completed anywhere due to a 3kW inverter mounted in my van, reducing the need for a power source to test tools on a building site for instance.